Should You Get a Pump Professionally Repaired?

tools-864983_1920Interface Devices, Inc. (IDI) provides repair service for all products that are sold through us. The repairs may be performed at the IDI facility in Milford, Connecticut. Clients and customers who require any type of repair service may contact IDI in order to obtain a return merchandise authorization (RMA). An RMA will make sure the return process goes smoothly.

The items in need of repair should be sent to IDI. Once IDI receives the items that need to be repaired, a quote on the cost of the repairs will be provided in a timely manner. The item will be sent back, working as good as new. In most cases, it is possible for a repair to be completed so quickly that the return shipment of the item is on its way back within 24 hours after the product was received for repair.

When emergency or breakdown service becomes necessary, IDI can also provide the services that are needed in most cases. Getting professional repair is a smart choice to get your pump or other IDI product back to optimal functioning level. Contact us.

Where Can You Find Manuals and Training Information for IDI Products?

Interface Devices, Inc. sells a wide array of different products including gas boosters, air amplifiers, pumps, and valves. When using any of these products, it may sometimes be necessary to refer to the manual to get specific information about operations. Even those who know how these products work will need to read the manual to learn about all of the specific features and unique requirements associated with using high quality products sold by IDI.

Fortunately, Interface Devices, Inc. makes manuals and training information available and readily accessible on the Interface Devices website. There are manuals for different models of pumps, air amplifiers, gas amplifiers, and gas boosters – among others. Each manual is labeled and there is a description to provide assistance in determining which one is the right manual to refer to for a specific product. By downloading the PDF copy of a product manual from Interface Devices, Inc., it becomes possible to be more familiar with all features and functionality of products being used.

Interface Devices, Inc. Provides Must-Know Information

When purchasing from Interface Devices, Inc. (IDI), it is important to be aware of the warranties provided on boosters and other products. IDI has a comprehensive warranty statement available that demonstrates how the company stands behind every product it sells.

Even high quality products must sometimes be repaired. IDI has detailed instructions on what to do when repair becomes necessary. The instructions include information on the repair policy of IDI, as well as on how to have an evaluation performed of a booster or other products that need to be fixed.

Because IDI sells many different products, product brochures are also available for all products including air amplifiers, gas boosters, EHP pumps, and zero-leak valves. The information contained in the product brochures provides comprehensive details about exactly what benefits and advantages IDI products have and gives the specifications necessary to make an informed purchase. Browse available information today to learn more.

What’s Different About IDI?

Not sure if IDI is the manufacturer for you? Well, when you do business with us, you deal with someone a bit different from others in the industry. Here’s just a few reasons why:

  1. Live online support—Need help? Well, no need to waste time picking up the phone. Just click on the live support icon on our website and we will be there to help you ASAP. You can even type your question prior to clicking and then copy and paste it to speed up the process. Instant answers means instant results!
  2. We’ve been around for decades—When you deal with a company that was founded way back in 1971, then you know you are dealing with someone knowledgeable in the industry. We are the exact opposite of an inexperienced upstart. We’ve been honing our craft for over 40 years.
  3. We build to fit your application—Don’t see exactly what we need? No worries. Just call us and explain. We will build something in our world class shop customized to your needs.

Do business with someone different. Contact IDI now!

Interface Devices Releases Training Program for the Model OB-30 Oxygen Booster

OB-30 Oxygen Booster Training Presentation

Interface Devices has released an instructional training video for its model OB-30 Oxygen Booster. This brief program provides valuable information regarding safe installation and operation of the OB-30. Click here for more details about the training program’s contents.

Click here to view the OB-30 Flash demo, or here to watch the video on YouTube.

Interface Devices Air-Driven Pumps Recognized as “World’s Greatest!…”

Interface Devices, Inc. — a manufacturer of advanced air-driven liquid pumps and gas boosters – was featured on the national TV show “World’s Greatest! . . .” in May 2012. Get a behind-the-scenes peek at IDI’s manufacturing processes as we machine new parts, assemble pumps and demonstrate some of our products — including the Hurst Jaws of Life® rescue tool. VP of Sales Mike Hotchkiss also discusses how a small company such as IDI has the ability to produce products that larger manufacturers cannot.

“World’s Greatest!…” Selects Interface Devices

January 10, 2012

Milford, CT—-How2Media, the producers of the television show “World’s Greatest!…”, announced today that they have recently selected Interface Devices, Inc. to be a part of the popular television series.

“Interface Devices is one of those companies that we like to feature on ‘World’s Greatest!…’. They use state-of-the-art facilities to build Air-Driven Liquid Pumps in a customized way, plus Gas Boosters and Zero Leak Valves. That kind of technology has offered ground support crews worldwide a cost-effective alternative to jet airplane oxygen bottle fills, leading to safer, quicker and more cost-effective operations. That’s what leaders do: they pioneer, grow, and lead. We think their story will be meaningful to our viewers” said Gordon Freeman, Executive Producer of the show.

As part of the show, How2Media will be sending a film crew to spend time at the company’s facilities in Milford, Connecticut, to find out what the story behind the story is with this great and growing company, and to show the “World’s Greatest!…” viewers why Interface Devices was selected as the best in their category, and therefore featured on the show. The show will provide a portrait of a business with which companies such as Hurst “Jaws of Life”, Emhart, and Westinghouse/ABB have chosen to partner in product development.

Founded in 1971, Interface Devices, Inc. is a world-class designer and manufacturer of air-driven fluid pumps, hydraulic valves and custom-engineered fluid power products. Mike Hotchkiss, Interface Devices’ Vice President of Sales and Marketing said, “As we continue to grow and develop, it is our aim to provide quality in our designs and manufacturing, while responding to customer needs.” More information on Interface Devices can be found at their website, www.interfacedevices.com.

“World’s Greatest!…” is a thirty-minute show dedicated to highlighting the world’s greatest companies, products, places, and people. Each show is a fast-paced tour around the world, featuring behind-the-scenes footage, informative interviews, and exciting visuals. This and other How2Media programming can be seen on national cable channels and local network affiliates across the country.

Mike Hotchkiss of Interface Devices concluded, “We are proud to have been chosen to appear on ‘World’s Greatest!…’. This exposure should help us become better known in the industries we serve, as well as in the community around us.”